Wisembly Adds Emoji Reactions 😀 to Give You a Better Understanding of Your Meetings

One of Wisembly’s strengths is to allow participants in your meetings to react in real time without breaking the rhythm. By asking questions, showing support for the discussions at hand, raising questions or simply by sharing their opinion, participants become active meeting members rather than spectators.

But to really include all participants, it’s also important to allow them to react to these messages. Until now, it was only possible to support an idea, via a “Like” vote. Obviously, some messages provoke other reactions that can go from general excitement to anger. Allowing these reactions and sentiments to be shared is important to really take them into account, and to ultimately generate unifying ideas.

To allow deeper instant interactions between participants, we’re adding reactions to messages on Wisembly.

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Reactions on Wisembly, for deeper connections between participants

6 precise and contrasting reactions, a flexible set for the administrator

“To Like or not to like, that was the question.”

Before, the only possible reaction to a message posted on Wisembly was the “Like”. But in truth, one message can lead to a far more diverse set of reactions. That’s why we’re now giving you the choice between a set of 6 reactions:

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These 6 reactions are here to cover the main emotions that can arise from opinions expressed during meetings. Still, it’s important for us to always give a choice to our clients. So we’ve made it so that administrators have the choice to only activate a selection of these reactions.

For example, when sourcing ideas from participants, you could choose only Thumbs up and Thumbs down, and Thinking, to easily sort out ideas that garner support, the controversial ones, and those that should be refined.

Towards a more advanced statistical analysis of your Wiz

Reactions are but a first step in the evolution of Wisembly towards employee engagement. This update lays out the foundations for sentiment analytics among participants regarding decisions made during Wisembly-powered events. In the coming months, we’ll bring new updates that will strengthen the data available on your Wiz, and make them even more actionable.

The birth of reactions: a glimpse at Wisembly’s design process

The choice of 6 reactions can seem arbitrary at first. In truth, it’s the result of a long thinking process among Wisembly’s designers, during which the whole team contributed.

First hypothesis and reaction set proposal

The first version of the “reactions set” included 5: Thumbs up / Thumbs down / Fear / Motivated / Confused

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Ensued a long back and forth between team members, but I’ll spare you with the details. To sum it up: almost none of these emotions were universally understood even just among the design team. The idea to mix “confused” with “thinking” giving birth to a new “skeptical” emotion, but it didn’t fit either because it was perceived too negatively.

To confirm these doubts and find alternatives, the design team conducted a series of tests internally, as well as with a few Wisembly clients. Including employees who specifically didn’t work on the reactions feature, the first tests included 2 phases:

  1. Asking interviewees to mime a reaction according to the word (“Using your facial expressions, how would you express “fear” ?)
  2. The other way around, asking interviewees to associate a specific word to describe a face drawn on paper (“How would you interpret this face?”)

This test most notably pointed out the need to strengthen the contrast between each emotion.

The following tests with clients allowed us to refine the overall interface of these reactions, deciding how the menu should appear, the wording and what actions should lead to what reaction from Wisembly. Although most of us are used to interacting with each other online, we wanted to make sure we got this part correct for all our clients as well.

2nd set proposal = the winning solution

We then decided to keep the preview-full-thumbs up Thumbs up and preview-full-thumbs down Thumbs down, which are almost universally understood, mainly thanks to Facebook which popularised the “Like” symbol.

In addition to these two, we selected 4:

excited – (Excited)

preview-full-thinking – (Thinking)

preview-full-surprised – (Surpised)

preview-full-angry – (Angry)

We voluntarily went for a high-contrast set of emotions. It gives a lot less room for possible
misunderstandings.

The other advantage is the heightened compass of emotions it now covers: going from the very positive with Excited to the very negative with Angry.

We are very excited to see you make the most of these emotions to facilitate discussions during your meetings and to contribute to the collaborations during all of your projects.

As always, if you have any questions, feedbacks, or requests, please email contact@wisembly.com. We’ll be glad to help!

For more information on how to use reactions, head over to our FAQ section.

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